Three Series · 2023–2026

Operating
Principles

Three years of deliberate thinking. One hard-earned idea at a time.

50
Life Lessons
36
Thoughts 2024
35
Thoughts 2023
30+
Years Operating
"These aren't theories. They're the patterns from 30 years across five continents — written down so they don't disappear."
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Most Recent · 2025–2026

50 Life Lessons
Operating Business

50 weeks. One hard-earned operating principle per week. New lessons drop every Wednesday through September 2026.

33 published
New lesson every Wednesday
Completing September 2, 2026
Most Recent
Week 33 · Pressure reveals. It doesn't create.
The leader you need in a crisis is the one who was already quiet, already steady, already doing the work when nobody was watching. Hire and promote for who someone is under pressure ... not who they are when everything is going well.
Lesson 1
The wise of every generation discover the same truths.
Chances are many have handled similar challenges. Network with peer operators to find elegant answers.
Lesson 16
Clear Thinking.
One reason the best make consistently good decisions is that they rarely find themselves forced into one by circumstances.
Lesson 25
Patience.
The patient inherits everything the impatient leave behind.
Week 1
The wise of every generation discover the same truths.

Do not assume the challenge you are facing is unique to your business. Chances are, many have handled similar challenges — network with peer operators to find elegant answers.

#powerofnetworking
Week 2
You are under no obligation to operate the business the way you inherited it.

Many leaders play safe and do not want to challenge established principles. Your job is to operate the business in the current world framework.

#changeisconstant
Week 3
Stop acting so small.

Unless you dream big, challenge well, and aspire for more than the capability of your organization, you will never be able to make tectonic changes.

#whydoyouplaysafe
Week 4
Hack away at the unessential.

There is always waste in an operating model. Always. A key job of operators is to hack away the unessential — improve margin, deliver a better experience, help team morale.

#wasteissin
Week 5
Let go of things, so you have space for what needs your attention.

Good operators know when to pass the ball to able team members and focus where their skills apply.

#focus
Week 6
Beginning again and again is the actual practice.

Operators need to know that every morning, the scoreboard reads zero. Our job is to recreate the results, every day, every week, every year.

#grind
Week 7
There is unqualified plentitude in every business model.

How much time do you spend improving things that are working well? There is so much upside buried in your business model.

#changethelens
Week 8
Nearly everything awesome takes longer than you think.

Be patient and consistent. Do not expect changes implemented will drive overnight success.

#patience
Week 9
A surefire way to worsen a bad situation is to continue replaying it in your mind.

The damage is done. Now, as an operator, your job is to make the right choices going forward.

#focusforward
Week 10
Making a call is what the job is all about.

The hardest part of decision-making isn't finding the right answer. It's having the confidence to act when everyone else is still debating.

#believe
Week 11
Time, money, attention. You can only pick two.

Like all things in life, you never have the luxury of having it all. Operators must choose.

#whattofocus
Week 12
Focus on letting your mind wander.

The biggest insights emerge in moments of true focus, when our attention is free to wander deliberately.

#counterintuitive
Week 13
Once something is obvious, people will underestimate it.

The hallmark of a good operator is to make the complex so simple that you will never get credit for the complexity that existed. That is a good thing.

#simplify
Week 14
Excellence lives in doing a bit more than the others.

Which is why I won't quit just when things look decent. Excellence lies ahead. Go grab it.

#excellence
Week 15
Occam's Razor — Keep it simple.

A theory that is too simple will fail to capture reality, and one that is too complex will collapse under its own weight.

#simpleiselegant
Week 16
Clear Thinking.

One reason the best in the world make consistently good decisions is that they rarely find themselves forced into a decision by circumstances. — From the book Clear Thinking

#clearthinking
Week 17
Inspiration or lack thereof.

The most valuable skill isn't inspiration — it's the ability to work without it.

#skill
Week 18
No quantum leaps.

Life is all about dogged persistence — which at the end looks like a quantum leap.

#workhard
Week 19
Finish the race.

Do not get distracted by shiny objects. Finish the race you started before signing up for a new one.

#focus
Week 20
Strong you.

You are defined by the caliber of challenge you are willing to face.

#caliber
Week 21
I am wrong often.

Being wrong should not be your concern. It means you were willing to try something new and open to accepting when that decision was wrong.

#beopen
Week 22
When operators are apathetic.

The absence of conflict is not harmony; it's apathy. If your leaders are willing to debate openly, you have the right leadership team.

#debateisgood
Week 23
Priorities.

The clearer you are about priorities, the easier it is to say no.

#priorities
Week 24
Motivation.

When I hear a lack of motivation, my ask is simple — Show Up, first. Motivation will follow.

#showingup
Week 25
Patience.

The patient inherits everything the impatient leave behind.

#patience
Week 26
Happiness.

Happiness is not in the having, but in the becoming. — Sahil Bloom. As an operator, real happiness is found in the quest, the process, and the journey.

#buildon
Week 27
Mastery.

'Good enough' is not what true operators do. Produce definitive, life-impacting changes.

#nothingbutthebest
Week 28
Stirring.

Leaders move operational mountains when the stirring in them ignites passion, awakens purpose, and allows their team to move boldly. Be that leader.

#lead#inspire
Week 29
Read the Room. Then Read the Room Behind the Room.

Reading the room means understanding the culture the room was built in. The same silence means five different things depending on where the person across from you grew up. The same directness that builds trust in one culture signals disrespect in another. Most leaders never learn the difference. The ones who do become impossible to replace.

#50lessonsoperatingbusiness#globalleadership#leadership
Week 30
You Cannot Scale What You Cannot Trust.

And you cannot trust what you have not built deliberately. Trust is not a feeling. It is an operating system. Built through consistency, not intensity. Through showing up the same way when the pressure is on as when it is off. Across time zones. Across cultures. Across the moments nobody is watching. Every team that scales does so on the back of trust that was built long before the scaling happened.

#50lessonsoperatingbusiness#trust#leadership
Week 32
Confidence to act.

Most leaders have access to the same information. What separates the ones who move is not what they know. It is their willingness to act before they are certain. Waiting for perfect information is a strategy for staying still. The environment will never be fully clear. The risk will never be fully gone. At some point, a leader has to trust what they know, weigh what they don't, and move. Confidence is not the absence of doubt. It is the decision to act in spite of it.

#confidence#leadership#50lessonsoperatingbusiness
Week 33
Pressure reveals. It doesn't create.

Pressure doesn't change who someone is. It shows you who they already were. The leader you need in a crisis is the one who was already quiet, already steady, already doing the work when nobody was watching. Pressure doesn't build character. It surfaces it. Hire and promote for who someone is under pressure — not who they are when everything is going well. Anyone can perform when the conditions are easy. The question worth asking is who someone becomes when they aren't. Watch carefully. The person in front of you is already telling you.

#leadership#hiring#50lessonsoperatingbusiness
Week 31
Signal.

The noise has never been louder. AI, information overload, competing priorities, constant meeting requests, more data than any team can process. The volume is extraordinary. Your job as a leader is not to process all of it. Your job is to find the one thing that actually matters and protect your team's attention from everything else. Signal is not found by consuming more. It is found by going quiet long enough to hear what is actually important. Find it. Name it. Focus everything there.

#signal#leadership#50lessonsoperatingbusiness
Coming · Weeks 34–50 · Every Wednesday Through September 2026
Series Two · 2024

Every 10 Day
Thoughts 2024

Year two of the practice. A full year — Day 10 to Day 360. Each entry is a single sharp idea, a hard-earned principle, or a quote that stopped me cold.

36 entries
Days 10–360
2024
Day 360
The lazy lose to the average. The average lose to the focused. The focused lose to the obsessed.
Day 310
Flashy gets attention. Boring gets results.
Day 140
What do you not mind doing, that most people hate? That's your advantage. Follow it.
1
End of Year

Consistency is a habit we can all do well with. For two years, every ten days, I have tried penning thoughts on paper. The same focus needs to be extended in making small yet impactful, consistent decisions for the rest of my life.

#consistency
2
Day 360

The lazy lose to the average. The average lose to the focused. The focused lose to the obsessed.

#beobsessive
3
Day 350

Stop fighting your nature. Start winning with it. Use your natural traits as assets.

#talent
4
Day 340

Frustration is bargaining with reality, hoping it will change.

#pathforward
5
Day 330

The truth is whispered while opinions are shouted.

#truth
6
Day 320

'Mastery' is the best goal because the rich can't buy it, the impatient can't rush it, the privileged can't inherit it, and nobody can steal it. — Derek Sivers

#mastery
7
Day 310

Flashy gets attention. Boring gets results.

#focus
8
Day 300

Attention isn't free. It's the most valuable thing you spend.

#pickwell
9
Day 280

Success without substance doesn't last.

#workhard
10
Day 270

First principles thinking is not easy. It requires a willingness to challenge the status quo — to start from scratch and build from the ground up.

#firstprinciple
11
Day 260

Do not deconstruct intricate complexities but exploit unrecognized simplicities. — Andy Benoit

#simpleiselegant
12
Day 250

At some point, you realize that the permission you've been waiting for all along was your own.

#success
13
Day 240

The price of success is paid in private. Visible triumphs are built on invisible work.

#hardwork
14
Day 230

You don't need more intensity; you need more consistency.

#focus
15
Day 220

Talent and potential mean nothing if you can't consistently do the boring things when you don't feel like doing them.

#discipline
16
Day 210

Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.

#breathe
17
Day 200

Diversity is not about appearances but rather different perspectives shaped by experience.

#diversity
18
Day 190

The major reason for setting goals is to compel you to become the person it takes to achieve them.

#goals
19
Day 180

How you see a situation depends on what you are capable of doing in that situation.

#capability
20
Day 170

Different types of hard work: Outthinking. Pure effort. Consistency. Focus. Each requires a different kind of hard work.

#iwilloutworkothers
21
Day 160

Asking for help is a superpower anyone can have but only some people use.

#itisoktoaskforhelp
22
Day 150

Winning without luck requires doing the ordinary things for an extraordinary amount of time.

#persistence
23
Day 140

What do you not mind doing, that most people hate? That's your advantage. Follow it.

#thinkdifferent
24
Day 130

The beginner plays within the boundaries. The competent explores the boundaries. The master knows when to ignore them.

#mastery
25
Day 120

Focus on reality and not what others choose to think.

#factsmatter
26
Day 110

Sometimes, in my role, I focus on what needs to remain the same and not change.

#changeornottochange
27
Day 100

It's not what you achieve. Your greatest legacy will be how you achieve it.

#balance
28
Day 80

Leadership's unrelenting challenge — preventing the demands of the present from overwhelming the future.

#protecting
29
Day 70

To bear trials with a calm mind robs misfortune of its strength and burden.

#patience
30
Day 60

The greatest obstacle to discovery is not ignorance. It is the illusion of knowledge. I need to remain inquisitive.

#ourblindspots
31
Day 50

Leader — a valuer of people, situations, and things, with the ability to do the right thing. Balancing all this is key.

#leading
32
Day 40

Strategy — the conclusion a leader reaches under the conditions of scarcity, competition, fluidity, and temporality.

#strategy
33
Day 30

Leaders think and act at the intersection of two axes: the first, between the past and the future; the second, between the abiding values and aspirations of those they lead.

#leading
34
Day 20

Every society, team, and community is perpetually in transit between a past that forms its memory and a vision of the future that inspires its evolution.

#vision
35
Day 10

I love this month because it whispers to us all about new beginnings. Lean on what makes you distinctly you — commit to a never-ending process of self-excavation.

#newyearthoughts
36
Day 90

Careful building teams with common goals but lacking common values.

#culture
Series One · 2023

Every 10 Day
Thoughts 2023

The original series. I started sitting down with my thoughts every ten days in 2023 — a deliberate practice aimed at being more intentional. One idea, one principle, or one hard-earned truth.

35 entries
Days 10–350
2023
Day 350
Anyone can do it once. The best do it consistently.
Day 60
It's not the daily increase but the decrease. Hack away at the unessential.
Day 50
Stop acting so small. You are the universe in ecstatic motion.
1
Day 350

Anyone can do it once. The best do it consistently.

#consistencymatters
2
Day 340

You cannot change your destination overnight, but you can change your direction overnight.

#nimble
3
Day 330

A schedule defends from chaos and whim. It is a net for catching up on your work days — a scaffolding on which a worker can stand and labor with both hands.

#planning
4
Day 320

Before you work harder on something, identify the leverage point. Working smarter is the most valuable form of working harder.

#smarter
5
Day 310

Choosing when to be disagreeable, when required, is strength.

#character
6
Day 300

Competence is how good you are when there is something to gain. Character is how good you are when there is nothing to gain.

#character
7
Day 290

Talent and potential mean nothing if you can't consistently do the boring things when you don't feel like doing them.

#dailygrind
8
Day 280

Growth mindset. When you are in budget season, that is the attitude to bring to the table.

#growthmindset
9
Day 270

Embrace the power of connection. Reach out, extend a helping hand, and embrace the beauty of human connection.

#connections
10
Day 260

Embrace the art of self-discovery. Dive into the depths of your soul, uncovering the treasures within. Embrace your flaws, celebrate your strengths.

#discovery
11
Day 250

Dare to dream without limits — within the realm of imagination lies the gateway to endless possibilities.

#belief
12
Day 240

Like a bridge connecting the past to the future, let your leadership style inspire others to envision a brighter tomorrow.

#leadership
13
Day 230

Let gratitude be the foundation upon which you build your life.

#gratitude
14
Day 220

Let resilience be your armor, determination your compass, and unwavering faith your guiding star.

#stronger
15
Day 210

Embrace the challenges that come your way, for within them lie hidden opportunities for growth and transformation.

#stronger
16
Day 200

The person who says it cannot be done should not interrupt the person doing it. — Chinese proverb

#justdoit
17
Day 190

Getting ready requires thinking ahead so that you recognize now what you need later. That 'process thinking' helps organizations achieve audacious goals.

#processthinking
18
Day 180

Careful building teams with common goals but lacking common values.

#culture
19
Day 170

Nothing happens to a wise person contrary to their expectations.

#plan
20
Day 160

In comparison to emotions, which come and go, values provide a steady hand that reminds us about the kind of person we want to be.

#actionsmatter
21
Day 150

A curious, connected mind is poised for insights. Curiosity allows the mind to be in awe of this fathomless universe — to read patterns, make choices, and use concepts.

#curiosity
22
Day 140

Thinking is easy, acting is difficult, and to put one's thoughts into action is the most difficult thing in the world.

#actionsmatter
23
Day 130

Advice to the team should not consist of outward display, but of taking heed to what is needed and being mindful of it.

#mindfulness
24
Day 120

Leaders have followers. Managers have employees. Managers make widgets. Leaders make change. — Seth Godin. I have to ask who do I have: employees or believers.

#howweleadmatters
25
Day 110

Conditioning dictates our actions, but awareness gives us the power to change. Are we conditioned to our firm's history — or being open and aware to new ideas?

#awareness
26
Day 100

Desire narrows our awareness till we see only what we crave; mindfulness helps us see other possibilities.

#mindfulness
27
Day 100

Inspiration is merely the reward for working every day.

#inspiration
28
Day 90

The more you know, the less you need.

#simplify
29
Day 80

It is not about removing self-doubt. It is about acting despite it.

#youaregoodenough
30
Day 70

Maintaining a teachable attitude is a key skill.

#learn
31
Day 60

It's not the daily increase but the decrease. Hack away at the unessential.

#sayno
32
Day 50

Stop acting so small. You are the universe in ecstatic motion.

#soar
33
Day 40

Your job is to live your life in a way that makes sense to you, not to 'them.'

#lifepurpose
34
Day 30

The ones who will be really happy are those who have sought and found how to serve. — Albert Schweitzer

#payitforward
35
Day 10

The start of the new year promises fresh beginnings and untapped opportunities. The canvas of this year beckons, painted with the stroke of endless possibilities.

#openmindset
in

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as it continues.

New lessons drop every Wednesday. Original posts every Monday. Operating businesses, leading people, and thinking clearly under pressure — in real time, from the field.

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